Thank You, Comcast
December 1, 2010 2 Comments
I have to report that I had a good experience with Comcast technical service recently, but it required some repetition, persistence calling, patience and a number of technician visits before the problem got solved. Many technicians visited my residence, but without success. Management sent a senior technician and after several hours of work he found the problem: an outside line feeding to the house!
Many thanks to the Comcast staff for persisting to find the problem. I am was left feeling that they are doing an increasingly better job than AT&T.